Finally, implemented database “Repair File” function, which can fix annoying message: “Record was not saved. Please contact software provider!”. It was happening due some old PAYG importing data mismatch, but from now – not any more, because you can fix it.
If you are getting this message, please do these steps:
- Close BTMsoft PAYG Creator software.
- Make sure no one is using your database file.
- Open BTMsoft PAYG Creator software again.
- Select from the list your database file and click “Repair File” button on database file selection form (MN01)
5. Click again “Repair File” button on window “HL01”, which will do a job.
6. Wait until system will fix all issues.
If your database file was repaired successfully, you will not get this error message any more.